Frequently Asked Questions

Step-by-step process:

1. Request shipment — Fill out the form on our website or WhatsApp us
2. Receive tracking number — We'll send you a unique tracking number
3. Package pickup — We collect your package
4. Payment (70%) — 70% must be paid 24 hours before our trip
5. In transit — Package flies to destination
6. Arrival & balance (30%) — Pay remaining 30% upon arrival
7. Delivery or pickup — You receive your package

📹 Video proof? Request a video of your package before shipping — we're happy to provide!

To see all our upcoming trip dates:

1. Go to the Quick Shipment section on our homepage
2. Select your route (Nigeria → Russia or Russia → Nigeria)
3. You'll see all available departure dates

📱 Quick link: Click here to see next trips

Each route has its own schedule — check both if you're flexible!

✅ Allowed items: Food items, clothing, documents, electronics, cosmetics, wigs, shoes, household goods, gifts, creams.

✈️ Special hand luggage service: Documents, gadgets, and wigs above ₦80,000 value — charged at ₽1,500 per item.

❌ Prohibited items: Weapons, illegal drugs, flammable materials, live animals, hazardous chemicals, etc.

📞 Not sure about an item? Ask us on WhatsApp

Payment structure:

• 💰 70% deposit — Must be paid 24 hours before our trip
• 💰 30% balance — Due upon arrival at destination country

Why 70% upfront? This secures your space on our shipment and covers flight costs.

Accepted payment methods: Bank Transfer (Nigeria & Russia), USDT, Cash

YES! We understand trust is important.

Simply request a video call or recorded video of your package before we ship it out. We'll show you:

• ✓ Your items packed and sealed
• ✓ The condition of your package
• ✓ Label with your tracking number

📱 Just ask! Message us on WhatsApp to request your video proof.

YES! We offer discounts to:

• ✅ Registered clients — Sign up for an account to access exclusive rates
• ✅ Large quantities — Contact us for bulk shipping discounts
• ✅ Returning customers — Loyalty discounts available

📝 Register now: Create your free account →

Typical delivery time: 2-3 business days from departure date.

Breakdown:

• ✈️ Flight time: 1-2 days
• 🚚 Sorting: 2-3 days
• 🚚 To destination outside Lagos and Moscow: It depends on the third-party courier company

📅 Track your package: Click here

Yes, we deliver anywhere in Russia and Nigeria!

Our primary hubs are Moscow and Lagos, but we work with local delivery partners to reach:

• 🇷🇺 Russia: St. Petersburg, Novosibirsk, Kazan, Sochi, and ANY city
• 🇳🇬 Nigeria: Abuja, Kano, Port Harcourt, Ibadan, and ANY city

📞 Contact us for a quote to your specific city → WhatsApp us

Registering is FREE and gives you:

• ⭐ Exclusive discounts on shipping rates
• 📦 Shipment history — see all your past shipments
• 🚀 Faster checkout — pre-filled information
• 📧 Promo notifications — be first to know about special offers
• 🏆 Tier benefits — higher discounts as you ship more

Register Now →